Refund Policy

At Aryxona, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we are here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Proof of purchase (such as order confirmation or receipt) is required for all returns.

Non-Returnable Items

Certain items are not eligible for return, including:

• Perishable goods

• Personal care items

• Baby products that have been opened or used

• Pet products that have been used

• Items marked as final sale

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, please first check your bank account again.

Then contact your credit card company or bank, as it may take some time before your refund is officially posted.

If you have done all of this and still have not received your refund, please contact us.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact us with details and supporting images.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Shipping costs are non-refundable unless otherwise stated.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos as proof.

We will arrange a replacement or full refund at no additional cost.

Order Cancellations

Orders can only be canceled within 12 hours of placing the order. After this period, the order may already be processed or shipped.

Contact Us

If you have any questions about our Refund Policy, please contact us:

Email: support@aryxona.com

Alternative Email: info@aryxona.com